{"id":3051,"date":"2025-02-05T11:17:03","date_gmt":"2025-02-05T11:17:03","guid":{"rendered":"https:\/\/www.summitmetroparks.org\/gift-shop-soft-launch\/?page_id=3051"},"modified":"2026-08-04T14:01:03","modified_gmt":"2026-08-04T14:01:03","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.summitmetroparks.org\/gift-shop\/faqs\/","title":{"rendered":"Gift Shop FAQs"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull simple-hero is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading has-text-align-center simple-hero__heading has-white-color has-text-color\">Gift shop faqs<\/h1>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-wpe-accordion\">\n<h3 class=\"wp-block-wpe-accordion__title\"><button class=\"wp-block-wpe-accordion__trigger\" id=\"wp-block-wpe-accordion__item-fb21989b\" aria-controls=\"wp-block-wpe-accordion__content-fb21989b\" aria-expanded=\"false\"><span class=\"wp-block-wpe-accordion__title-content\">How quickly can I expect an ONLINE order TO ship?<\/span><\/button><\/h3><div class=\"wp-block-wpe-accordion-item\" id=\"wp-block-wpe-accordion__content-fb21989b\" role=\"region\" aria-hidden=\"true\" aria-labelledby=\"wp-block-wpe-accordion__item-fb21989b\">\n<p class=\"wp-block-paragraph\">Orders will be shipped within three business days of placement. Maple Leaf Gifts\u2019 business hours are Wednesday through Saturday, 10 a.m. to 5 p.m., and Sunday, 12 to 5 p.m.<\/p>\n<\/div>\n\n\n\n<h3 class=\"wp-block-wpe-accordion__title\"><button class=\"wp-block-wpe-accordion__trigger\" id=\"wp-block-wpe-accordion__item-34b5cb8b\" aria-controls=\"wp-block-wpe-accordion__content-34b5cb8b\" aria-expanded=\"false\"><span class=\"wp-block-wpe-accordion__title-content\">WHAT is your return AND exchange policy?<\/span><\/button><\/h3><div class=\"wp-block-wpe-accordion-item\" id=\"wp-block-wpe-accordion__content-34b5cb8b\" role=\"region\" aria-hidden=\"true\" aria-labelledby=\"wp-block-wpe-accordion__item-34b5cb8b\">\n<p class=\"wp-block-paragraph\">Online orders of items in new condition (unwashed and unworn) may be returned or exchanged within 30 days of receipt for their full value. Payments for all returns or exchanges for items of lesser value will be made to the card used to place the original purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Learn more about the return or exchange policy here.<\/p>\n<\/div>\n\n\n\n<h3 class=\"wp-block-wpe-accordion__title\"><button class=\"wp-block-wpe-accordion__trigger\" id=\"wp-block-wpe-accordion__item-4566e9d9\" aria-controls=\"wp-block-wpe-accordion__content-4566e9d9\" aria-expanded=\"false\"><span class=\"wp-block-wpe-accordion__title-content\">If RETURNING an item, when can I expect TO see a credit ON my bank STATEMENT?<\/span><\/button><\/h3><div class=\"wp-block-wpe-accordion-item\" id=\"wp-block-wpe-accordion__content-4566e9d9\" role=\"region\" aria-hidden=\"true\" aria-labelledby=\"wp-block-wpe-accordion__item-4566e9d9\">\n<p class=\"wp-block-paragraph\">Credit for your return may take 7-10 business days to process once your return has been processed. If after 10 business days it is still not showing on your statement, please contact the gift shop at 330-865-8065 x322 or <a href=\"mailto:mapleleafgifts@summitmetroparks.org\">mapleleafgifts@summitmetroparks.org<\/a>.<\/p>\n<\/div>\n\n\n\n<h3 class=\"wp-block-wpe-accordion__title\"><button class=\"wp-block-wpe-accordion__trigger\" id=\"wp-block-wpe-accordion__item-01a6f448\" aria-controls=\"wp-block-wpe-accordion__content-01a6f448\" aria-expanded=\"false\"><span class=\"wp-block-wpe-accordion__title-content\">Where can I direct QUESTIONS REGARDING my ONLINE order?<\/span><\/button><\/h3><div class=\"wp-block-wpe-accordion-item\" id=\"wp-block-wpe-accordion__content-01a6f448\" role=\"region\" aria-hidden=\"true\" aria-labelledby=\"wp-block-wpe-accordion__item-01a6f448\">\n<p class=\"wp-block-paragraph\">Please contact our gift shop associates at 330-865-8065 x322 or <a href=\"mailto:mapleleafgifts@summitmetroparks.org\">mapleleafgifts@summitmetroparks.org<\/a>. Make sure to have your order number on hand when calling or to include it in your email outreach.<\/p>\n<\/div>\n\n\n\n<h3 class=\"wp-block-wpe-accordion__title\"><button class=\"wp-block-wpe-accordion__trigger\" id=\"wp-block-wpe-accordion__item-3de50dfc\" aria-controls=\"wp-block-wpe-accordion__content-3de50dfc\" aria-expanded=\"false\"><span class=\"wp-block-wpe-accordion__title-content\">An item I am INTERESTED IN is out OF STOCK. WHAT can I do?<\/span><\/button><\/h3><div class=\"wp-block-wpe-accordion-item\" id=\"wp-block-wpe-accordion__content-3de50dfc\" role=\"region\" aria-hidden=\"true\" aria-labelledby=\"wp-block-wpe-accordion__item-3de50dfc\">\n<p class=\"wp-block-paragraph\">Out of stock items may become available again online or have stock available in person at Maple Leaf Gifts. To confirm availability or future restocks, contact gift shop associates at 330-865-8065 x322 or <a href=\"mailto:mapleleafgifts@summitmetroparks.org\">mapleleafgifts@summitmetroparks.org<\/a>. You may be put on a contact list for when stock is available again.<\/p>\n<\/div>\n\n\n\n<h3 class=\"wp-block-wpe-accordion__title\"><button class=\"wp-block-wpe-accordion__trigger\" id=\"wp-block-wpe-accordion__item-c8630a69\" aria-controls=\"wp-block-wpe-accordion__content-c8630a69\" aria-expanded=\"false\"><span class=\"wp-block-wpe-accordion__title-content\">Do you OFFER OTHER products BEYOND WHAT is listed ON your website?<\/span><\/button><\/h3><div class=\"wp-block-wpe-accordion-item\" id=\"wp-block-wpe-accordion__content-c8630a69\" role=\"region\" aria-hidden=\"true\" aria-labelledby=\"wp-block-wpe-accordion__item-c8630a69\">\n<p class=\"wp-block-paragraph\">Maple Leaf Gifts offers a variety of products ranging from clothing, jewelry and other accessories to games, puzzles, books and more. The online shop offers a selection of gifts, but to view all available items, visit the gift shop in person at <a href=\"https:\/\/www.summitmetroparks.org\/nature-centers\/nature-realm-visitors-center\/\">Nature Realm Visitors Center<\/a>.<\/p>\n<\/div>\n\n\n\n<h3 class=\"wp-block-wpe-accordion__title\"><button class=\"wp-block-wpe-accordion__trigger\" id=\"wp-block-wpe-accordion__item-bb26b57f\" aria-controls=\"wp-block-wpe-accordion__content-bb26b57f\" aria-expanded=\"false\"><span class=\"wp-block-wpe-accordion__title-content\">Does THE gift shop OFFER any OTHER opportunities TO view products IN PERSON?<\/span><\/button><\/h3><div class=\"wp-block-wpe-accordion-item\" id=\"wp-block-wpe-accordion__content-bb26b57f\" role=\"region\" aria-hidden=\"true\" aria-labelledby=\"wp-block-wpe-accordion__item-bb26b57f\">\n<p class=\"wp-block-paragraph\">Maple Leaf Gifts hosts several pop-ups at various park locations and attends many community events throughout the year. To view upcoming pop-ups, visit <a href=\"https:\/\/www.summitmetroparks.org\/gift-shop\/\">Maple Leaf Gifts<\/a>.<\/p>\n<\/div>\n\n\n\n<h3 class=\"wp-block-wpe-accordion__title\"><button class=\"wp-block-wpe-accordion__trigger\" id=\"wp-block-wpe-accordion__item-7c4c3020\" aria-controls=\"wp-block-wpe-accordion__content-7c4c3020\" aria-expanded=\"false\"><span class=\"wp-block-wpe-accordion__title-content\">I am INTERESTED IN HAVING my locally-made items for sale IN THE gift shop. How may I go about this?<\/span><\/button><\/h3><div class=\"wp-block-wpe-accordion-item\" id=\"wp-block-wpe-accordion__content-7c4c3020\" role=\"region\" aria-hidden=\"true\" aria-labelledby=\"wp-block-wpe-accordion__item-7c4c3020\">\n<p class=\"wp-block-paragraph\">Maple Leaf Gifts has featured several products created by local makers, including art, ornaments, mugs and books. To learn if your item can be made available, please contact the Maple Leaf Gifts sales supervisor at <a href=\"mailto:mapleleafgifts@summitmetroparks.org\">mapleleafgifts@summitmetroparks.org<\/a>. Please include information about your product and your contact information (phone and email).<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Gift shop faqs How quickly can I expect an ONLINE order TO ship? <\/p>\n<p class=\"wp-block-paragraph\">Orders will be shipped  . . .<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3051","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.summitmetroparks.org\/gift-shop\/wp-json\/wp\/v2\/pages\/3051","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.summitmetroparks.org\/gift-shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.summitmetroparks.org\/gift-shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.summitmetroparks.org\/gift-shop\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.summitmetroparks.org\/gift-shop\/wp-json\/wp\/v2\/comments?post=3051"}],"version-history":[{"count":1,"href":"https:\/\/www.summitmetroparks.org\/gift-shop\/wp-json\/wp\/v2\/pages\/3051\/revisions"}],"predecessor-version":[{"id":4070,"href":"https:\/\/www.summitmetroparks.org\/gift-shop\/wp-json\/wp\/v2\/pages\/3051\/revisions\/4070"}],"wp:attachment":[{"href":"https:\/\/www.summitmetroparks.org\/gift-shop\/wp-json\/wp\/v2\/media?parent=3051"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}